Tidal Reviews

Tidal Return Policy Overview

Refund Eligibility: Tidal's refund policy varies based on the country of residence. Residents of the United Kingdom and European Union are eligible for refunds within 14 days of purchasing a subscription, provided they have not started streaming or downloading content. In contrast, users in the U.S. and other countries outside the EU do not qualify for refunds.

Refund Process: To request a refund, users must submit their request within the specified 14-day period. If streaming or downloading has commenced, eligibility for a refund is forfeited. Refund requests can be made through Tidal's customer support via their website or email.

Processing Time: Once approved, refunds typically take seven to ten business days to process back to the original payment method.

Important Notes:

• Non-refundable Fees: Subscription fees are generally non-refundable once paid.
• Cancellation After 14 Days: Cancelling a subscription after the 14-day window does not entitle users to a refund.

For any inquiries or to initiate a refund request, contacting Tidal support directly is recommended.

Here are some of the top alternatives to Tidal:

1. Spotify: A freemium music streaming service providing digital rights management-restricted content from record labels including Sony, EMI, Warner Music Group, and Universal.

2. Last.fm: A music discovery platform that uses a music recommender system called "Audioscrobbler".

3. Deezer: A global online music streaming service available in 182 countries.

4. Nuclear: A free music streaming program that pulls content from free sources all over the internet.

5. Pandora: A music streaming and automated music recommendation internet radio service.

6. Qobuz: Known for high-quality streaming, it offers music streams at 16 bit, 44.4 kHz, Flac, CD Quality.

7. Vinyl Me, Please: A record of the month club that believes in the power of the album as an art form.

8. Sonos: A wireless home sound system that fills as many rooms as you want with great-sounding music, movies, and TV.

9. Phantom: A wireless speaker that emits ultra-dense sound with physical impact.

10. Cymbal Universal Translator for Chrome: A tool that translates music between different streaming platforms.

Remember, each platform has its own unique features and it's important to choose the one that best fits your needs.

To open an account on Tidal.com, follow these steps:

1. Visit Tidal.com and select Start Free Trial.
2. Sign up with email or select a third-party.
3. Enter a profile name. The profile name is public and can be changed at any time.
4. Enter the date of birth.
5. Read and agree to Tidal's Terms of Use.
6. Select the subscription type and add a payment method. The charge will be monthly after the 30-day free trial.

Remember, each step is crucial for successful account creation. Enjoy the music!

The standard subscription for TIDAL is priced at $10.99 per month. For families, the Family plan is available at $16.99 per month, covering up to 6 members. There's also a discounted Student plan at $4.99 per month. Additionally, TIDAL offers a DJ Extension for an extra $9.00 per month, which can be added to the standard subscription.

TIDAL.com accepts a variety of payment methods for its services. Customers can use major credit cards such as VISA, MasterCard, and American Express. Additionally, PayPal is supported for convenient online payments. For those who prefer mobile payment solutions, Venmo is also an option. It's worth noting that the availability of these payment methods may vary based on the user's location and the specific service they are registering for.

TIDAL.com, being a digital music streaming service, does not have a shipping policy as it offers intangible goods. Regarding the return policy, TIDAL typically does not provide refunds as it offers a digital service. However, users can cancel their subscriptions at any time. The cancellation will be effective at the end of the current billing cycle, preventing any future charges. It's advisable for users to review the Terms and Conditions on TIDAL's official website for the most accurate and detailed information regarding subscription cancellations and refund policies.

TIDAL.com has streamlined its subscription plans to offer a single tier that includes high-resolution FLAC files and Dolby Atmos support. The standard subscription now costs $10.99 per month. For those interested in DJing, an add-on DJ Extension is available for an additional $9.00 per month. A Family plan is also offered, which covers up to 6 members for $16.99 per month. Students can avail of a discounted rate at $4.99 per month. It's important to note that TIDAL has discontinued its military/first responder discounts and the free tier. Existing subscribers of these plans will need to upgrade to continue using TIDAL's services.

TIDAL.com is renowned for its high-fidelity music streaming service, which includes lossless and HiRes FLAC formats, as well as Dolby Atmos. The platform boasts over 110 million tracks, offering an ad-free listening experience with the ability to listen offline. Personalized features such as My Mix and Artist Radio provide users with tailored playlists. Additionally, TIDAL offers Live, a feature for real-time music experiences, and TIDAL RISING, which highlights emerging artists. The service is accessible across various devices, including smart TVs, streamers, automobile systems, and mobile devices. TIDAL's commitment to artist-first experiences is evident in its extensive catalog and exclusive content like livestreamed concerts and podcasts.

The difference between TIDAL's standard and HiFi plans primarily lies in audio quality and subscription cost. The standard plan, known as TIDAL HiFi, offers access to the full library of songs and videos with CD-quality streaming at up to 1411kbps. It includes features like offline listening, curated playlists, and no ads. On the other hand, the HiFi Plus plan elevates the music experience by offering Master Quality Authenticated (MQA) audio with a higher resolution of up to 9216kbps, which is the level of the original recording. This plan also supports Dolby Atmos and Sony's 360 Reality Audio, providing an immersive listening experience. Additionally, up to 10% of the HiFi Plus subscription fee is directed to the artists a subscriber listens to the most, ensuring better payouts for artists based on individual streaming habits.

TIDAL is often praised for its high-fidelity sound quality and lossless audio experience, which appeals to audiophiles and those who prioritize audio quality in their music streaming service. It offers a vast library of songs, including exclusive tracks and videos. TIDAL also provides artist-curated playlists and the ability to listen to music offline. In comparison to other services like Spotify or Apple Music, TIDAL's unique selling point is its superior sound quality and support for high-resolution audio formats. However, it is generally more expensive, which might be a consideration for those on a budget. While Spotify is known for its user-friendly interface, personalized playlists, and social sharing features, Apple Music boasts a large catalog and integration with Apple's ecosystem. Ultimately, the choice between TIDAL and other music streaming services depends on the user's priorities, whether it's audio quality, cost, or platform features.